Appointments can be made by phoning 064-6641333 between 9am and 5pm

Routine appointments can be made well in advance to enable us to offer you an appointment at a time which is suitable to your requirements. If the problem is urgent please contact reception and we will do our best see you. Should you require a special service such as a employment medical or surgical procedure please inform our receptionist as she may need to make more time available to you for your particular needs.

If you cannot keep an appointment, please inform us as soon as possible as another patient may be able to avail of this appointment.

At times a consultation may overrun for example in emergency cases or with very ill patients. Please be patient with us, as you may be the patient requiring an extended consultation at some time.

To register with KenDoc as a private patient please phone reception on 064-6641333 to make an appointment with the Doctor.

If you are eligible for a Medical Card, application forms are available at reception. You must complete the application form and return it to our receptionist. Existing patients of the Medical Centre can leave completed medical card application forms at our reception which will be signed by one of the GPs and will be available for collection the following day. New patients to the practice must attend for consultation with a GP prior to submitting the medical card application.

Further information on eligibility for medical cards can be found here

If you need a repeat prescription please call our reception staff with the list of medication you require. Alternatively, drop in a list of the medication you need, with your name, date of birth and address. 48 hours notice is needed for all repeat prescriptions, this allows the doctor time to check the prescription and ensure your records are updated accordingly. Please inform us of your preferred pharmacy, as prescriptions can now be emailed to the pharmacy.

All patients on long term medication should be seen at least every six months. A repeat prescription will not be issued to a patient who has not been reviewed by a doctor in the last six months. unless in exceptional circumstances.

Most medical problems are best dealt with face to face, but many problems can be dealt with by phone. Please leave your contact number and a brief message with our receptionist and the doctor will phone you back for a tele-consultation.

If your telephone call is an emergency please inform our receptionist, this will always be dealt with by a doctor.

Test results can be communicated at follow-up appointments or by phone with the doctor or nurse. However, it is the patient’s responsibility to phone for his or her results. Do not presume if you have not heard that your test result is normal.

Blood tests:

All blood results arrive at the practice electronically from University Hospital Kerry and should be available within 10 working days.

X-rays:

Most X-ray results take at least 2 weeks to arrive electronically from the hospitals

If you require the doctor to write a letter or fill in a form, this may require an appointment with your GP. Our reception staff will be able to advise you on this. If an appointment is not necessary please allow 2 working days for completion. There is a standard administrative fee to be paid when collecting your completed form or letter from reception. Some forms involve greater administration or medico-legal responsibility and in these cases a greater fee applies.

We would be grateful if our patients pay at each appointment, as we cannot offer credit. For your convenience we accept: Cash, Cheques, Laser, Visa and Mastercard. Please see our schedule of fees.

Health expenses are tax deductible. To claim tax relief you will need to keep all receipts and complete a MED 1 Form available from the revenue website www.revenue.ie

General medical care is free to medical card holders. Please see services not covered by medical card here

Visitors from EU countries are entitled to emergency care without charge, provided they have a European Health Insurance Card from their own country, valid at the time of their visit. Please present your European Health Card at the practice reception before your consultation.

Visitors from the UK are entitled to emergency care without charge provided they have proof of NHS eligibility.

Medical card application forms can be obtained at reception for completion or online here

All those aged >70 and <6 years are entitled to free doctor visits by applying for a doctor visit card (DVC) on HSE.ie. This is not means tested but you must apply for the card. You can apply for a Doctor Visit Card for under 6s here. You can apply for a medical card here

Further information on medical card eligibility can be found here

It is important to make full use of your visit with your doctor. Try to tell the doctor the main reason for your visit at the start of the consultation. If you have a number of things on your mind it might be useful to write these down beforehand. However, the doctor may not be able to deal fully with all your problems in the first visit and may need to arrange a follow-up appointment.

Where you think that the doctor will need to examine you or do a procedure, think about what to wear. For example, if your blood pressure needs to be checked, wear a loose sleeve. If the appointment is for your baby, dress the child in clothes that can be easily removed, this causes less distress to the child.

If you require an intimate examination and would prefer to have someone else present, such as a family member or the practice nurse please don’t hesitate to inform the doctor and this can be facilitated.

If you think you have a urinary tract infection or you are attending for an antenatal visit, it saves you time by bringing a urine sample with you at the start of the consultation. Sample bottles are available at reception on checking in.